Privacy Policy

1. Introduction

This privacy policy describes how we handle and protect your personal data when you use our Doctor and Ambulance Booking System.

2. Data We Collect

• Personal Data: Full name, contact number, email, aadhar number (optional), address.
• Health Information: Only necessary data for appointments or emergency service requests.
• Device/Usage Data: IP address, location (if permitted), browser info.
• Payment Data: Processed securely via third-party payment gateways.

3. How We Use Your Data

We use the collected data to:

• Schedule doctor appointments and dispatch ambulances or vehicles.
• Send alerts, confirmations, and status updates.
• Improve service quality and ensure system security.

4. Data Sharing

Your data is never sold. We may share information with:

• Medical professionals and emergency responders (as needed).
• Payment providers for transaction processing.
• Law enforcement agencies when legally required.

5. Security Measures

We use HTTPS encryption, access control, and secure databases to protect your data. Despite our efforts, no online system is entirely risk-free.

6. Your Rights

You have the right to request access, update, or delete your personal data. Contact us via the email below to make a request.

7. Children's Privacy

Our platform is not intended for individuals under 13. We do not knowingly collect data from minors.

8. Changes to this Policy

This policy may be updated occasionally. Please check back for updates.

9. Contact Information

If you have questions about this policy, contact us at:

• Email: contact@sasthasurakkha.com
• Phone: +91-9679161606
• Address: Kolkata, West Bengal, India